Trust and Care Health Services is committed to ensuring the safety of both staff and patients. To do so we have implemented the following guidelines

All patients are assessed for the risk of falls using a standardized tool upon admission.

Based on assessment and risk factors, patient will be given a risk score to help determine safest approach to care 

Patient falls are tracked through Trust and Care’s incident reporting system and are reviewed regularly for improvements

FALL PREVENTION

Education and the use of proper hand hygiene is reinforced with staff at orientation and on an ongoing basis throughout the year

All staff are provided with alcohol-based hand sanitizer and personal protective gear such as gloves, gowns, and masks to prevent the spread of infection between clients

Infection Prevention & Control

Medication Reconciliation

Trust and Care Health Services has a standardized process for medication reconciliation 

Staff ensures medication information provided to patient is accurate and complete to reduce the risk of medication errors for patients

EDUCATION

Trust and Care provides education forms to provide patients with information on patient safety, privacy, and patient’s rights. 

All staff is provided with ongoing training that focuses on increasing patient safety, hand hygiene, and personal protective equipment.

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